Frequently Asked Questions (FAQ)

About our prices

All prices include shipping and VAT (for orders in the Benelux, Germany and France), so you know in advance what the costs are. For orders in the rest of Europe you can calculate your shipping costs during checkout.

Payment methods

When you place an order in our webshop you can pay in different ways.

You can pay via PayPal, Credit Card, Bank Transfer and country-based gateways like iDEAL (NL), Bancontact (BE) and others, or you can use After Pay via Klarna. Payment (cash or card) is also possible on pickup.

Of course our products can also be picked up in Drachten (The Netherlands), here it is possible to pay cash, by pin or by bank transfer. Our visiting address: Suderheide 2A 9203 TJ Drachten, The Netherlands (by appointment).

If you have paid you will immediately receive a confirmation by email. When we have sent the item you will receive the Track and Trace of your product, so you can follow the order closely until you receive your product.

Delivery time / Shipping

Because we keep all products in stock, we can deliver within 2-3 working days within Europe. 

All our products can be delivered to your home (free within Benelux / Germany / France). Which delivery service we use depends on the size of your order.

Of course you can also pick up the products at our storage in Drachten (The Netherlands), this is possible 7 days a week from 09:00 to 22:00, by appointment.

Europe
Within Europe we can deliver within 2-3 working days. Calculate your shipping costs during checkout. Delivery is via UPS.

Benelux / Germany
Shipment within the Netherlands, Belgium, Germany and Luxembourg will mostly take 1-2 working days. Delivery is via UPS, DHL, TNT or PostNL.

Discreet
Of course you can not see from the packaging what is being sent, the shipping is discreet!

About our sex dolls

Names and brands of the sex dolls

There are different names for this kind of sex dolls; Lovedoll, Sexdoll, Sexpop, Realdoll, of course you also have the inflatable dolls. The sex dolls are supplied under different brands, the best known is of course Realdoll. This is the brand that invented the product in the past, dolls of this brand go from 4500 euros. In recent years, multiple manufacturers have started making these products. Because the earnings model of these manufacturers is different, they sell them at much lower prices. These prefer to sell in large numbers. We have the exclusive right to offer the sex dolls of MyDoll in the Netherlands. These are of very good quality for a very good price. Of course our sex dolls are completely made of silicone (TPE) and have a metal skeleton, so they can be used in all positions. You can use her orally, vaginally and anally. Sex with our sex dolls feels very realistic, with careful use they last a long time.

Body

We advertise our dolls with a name and an available body type. The color of the body and face can differ per photo, this is due to the lighting during the photo session.

When we describe the skin color with Tan, you receive a tanned white woman, this body also fits well with Asian types as a color. This color goes well with blonde and dolls with dark hair.

When the sex doll states that it is a Natural color, this is best compared to a light fair skin.

In addition, we have sex dolls with different cup sizes, which are described as large, normal and small. The large cup size can be compared to an F cup of a real woman, the normal cup can be compared to a C cup and the small cup can be compared to an A-B cup.

All ladies are available with all body types. If you find a certain sex doll very beautiful, but you do not see it on our site with the right body, please contact us. We can combine all ladies with the desired body type.

Overview of body types (example)

Name140cm F cup145cm A cup158cm C cup158cm F cup165cm F cup
Veronicaxxxxx

Here you can view the different body types.

The difference between the cup sizes is clear, now there is a difference in length in the models. You have to imagine that the bigger the sex doll, the more material is incorporated in the sex doll. A 165cm F cup doll is larger in length than a 158cm F cup doll, but also wider and therefore fuller. If you are not able to make a choice, please contact us, we are happy to help you make the right choice. You can also visit us and see the difference.

Heads

All heads can be combined with all body types, some combinations are not on our site, please contact us. We will then ensure that you receive the product to your liking.

Hair colour

In the photo you see the sex doll depicted with a hair color, you choose the color that we supply, you can choose between brown, black and blonde. For the 140cm, 145cm, 158cm and 165cm sex dolls you can order extra wigs in accessories in other colors. These can be exchanged on your sex doll. The wig goes through a strap around the neck of the sex doll.

Eyes

In the photo you see the sex doll depicted with a color of eyes, you choose the color that we supply, you can choose brown, green and blue. You can buy extra eyes for all sex dolls, these are easy to change. You will find the extra eyes between the accessories in our webshop.

Lingerie

All sex dolls come with a lingerie set, which often differs from what you see in the picture. Each sex doll comes with a random lingerie set. Of course you can buy lingerie for your doll at specialty stores. It does not immediately mean that a woman’s lingerie fits directly on this. It is wise to buy a number of sets, fit them and bring the sets that do not fit back to the store.

Vagina

We supply all our sex dolls with a fixed vagina, to offer our customers the most realistic experience possible. If you prefer to receive a sex doll with an interchangeable vagina, please contact us, we can deliver this with a delivery time. Often we can deliver it within 2 working days, otherwise it has a delivery time between 3 to 4 weeks. We charge an additional price of € 50,- for this option.


Extra options

Options such as standing feet and pubic hair are also available and can in some cases also be delivered immediately, otherwise we charge a delivery time of 3 to 4 weeks for this. For standing feet we charge € 50 extra, for pubic hair on your sex doll we charge € 50 extra. Contact us for this option. When you buy a sex doll without standing feet option, it is not recommended to put it upright (standing). The weight of the doll can damage the sole of the foot.

All sex dolls have a fixed vagina, these are also available with a loose vagina, which means that you can remove it. We prefer the fixed vagina because it feels much more realistic during use. The 100cm sex dolls are only available with a fixed vagina, if you would like a doll with a loose vagina, that is of course possible in the 140/145/158 and 165cm, these do have a delivery time. Please contact us for this.

Warranty

Each sex doll is thoroughly checked before we send it to our customer. As a result, it is very rare for our customer to receive a product with manufacturing defects. We ask our customers to check the product carefully upon receipt, if you notice an error please contact us immediately, do not use your doll! We can give a used doll a reduced warranty.

We give a 6-month warranty on the proper functioning of the metal skeleton, 6 months after receipt of your sex doll.

Extra options

Options such as standing feet and pubic hair are als available and can in some cases also be delivered immediately, otherwise we charge a delivery time of 3 to 4 weeks for this. For standing feet we charge € 50 extra, for pubic hair on your sex doll we charge € 50 extra. Please contact us for this option. When you buy a sex doll without standing feet option, it is not recommended to put it upright (standing).

All sex dolls have a fixed vagina, these are also available with a loose vagina, which means that you can remove it. We prefer the fixed vagina because it feels much more realistic during use. The 100cm sex dolls are only available with a fixed vagina, if you would like a doll with a loose vagina, that is of course possible in the 140/145/158 and 165cm, these do have a delivery time. Please contact us for this.

How does the warranty work

When you receive the doll, check it from head to toe.

If you find a defect, please contact us as soon as possible, please also send photos.

When the sex doll needs to be exchanged or replaced. Then DO NOT use her. Leave the sex doll unused in the box with all available packaging materials. We do NOT trade ANYTHING that has been used. We test this carefully upon arrival, so we will find out at all times.

When does the warranty expire?

The return guarantee only counts when the doll is returned in new condition and with all original packaging. The doll should not be used in any way. If you have had any form of sexual contact with the doll, we cannot take it back. Nevertheless, we will always work with you to find a solution to the problem. This guarantee is always there.

What is not covered by the warranty and why?

Small skin defects – sometimes it can happen that small irregularities or slight deviations arise due to the production and its processes. However, these will be inconspicuous. We see this as a unique “birth mark”.

Fingers: The skin around the fingers is most vulnerable, because the skin is thinnest here. If you handle this carefully, these will not break. Careless use can cause the skeleton to penetrate the skin. We do not guarantee this.

Loose fingernails: We carefully inspect the toe and finger nails for adhesion in advance. However, it is possible that nails become loose. If this happens, you can easily glue it with superglue.

Loose Lashes: We ship the doll with a protective eye mask to protect her gorgeous lashes. However, if an eyelash has come loose, you can easily stick it with superglue.

Damage by your own fault – It is only possible to exchange the sex doll when it is in new condition. When we find that the doll has been damaged by use, the entire warranty expires. The costs are then for your own account.

Negligence – If the sex doll shows signs of improper care and has been damaged as a result, the costs are for your own account. We will help you free of charge with advice on how to properly care for your doll.

Instructions

Do’s and don’ts:

  • Do not immerse completely in water (bath).
  • Do not use dark clothes on the doll, they can give off and this will no longer come out of the skin.
  • Use the doll on a clean surface.
  • Do not use the doll with oily hands, make sure your hands are clean.
  • It is best to use the dolls with water-based lubricant instead of oil-based, this is easier to clean.
  • If you want to have less after-work when using the doll, it is best to use a condom, of course you have to know that yourself (in combination with the lubricant).
  • Cleaning is easiest in the shower, just with body wash that you also use, not with a washcloth just with your hand.
  • Pat dry with a towel, do not rub.
  • Remove wig before showering.
  • Gently cleaning the face, the permanent make-up can be wiped off or wiped when you are too rough.
  • When the doll feels a bit sticky after a few washes, you can powder her hair with baby powder.
  • Always undress the dolls after use when storing them, so you can be sure that no dyes can get out of the clothes in the doll.
  • When you turn the head on the body, do not tighten it to the maximum, as this MAY break the skull.
  • Pay attention when using the heating element, keep an eye on it, if it gets too hot, the doll can show signs of burning. There is no thermostat in the USB heater, so it does not go out automatically.
  • When you have bought a sex doll without a standing feet option, it is not recommended to put it upright (standing).
  • Take a good look at the sex doll’s movement options by means of the leaflet supplied.

Contact us

Contact details

Visiting address: Suderheide 2A, 9203 TJ Drachten, The Netherlands

If you want to come by to pick up a product or view it before purchase, please make an appointment.

Postal address: Het Zuid 31, 9203 TB Drachten, The Netherlands

  +31512-358370  /    +316-43818430  /   info@mysexdollshop.com

 
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Do you have questions? Send us a message. We are happy to help you!

    Our advice

    All products we sell are of good quality and are suitable for long-term use.

    There are different names for this kind of sex dolls; Lovedoll, Sexdoll, Sexpop, Realdoll, of course you also have the inflatable dolls. The sex dolls are supplied under different brands, the best known is of course Realdoll. This is the brand that invented the product in the past, dolls of this brand go from 4500 euros. In recent years, several manufacturers have started making these products. Because the earnings model of these manufacturers is different, they sell them at much lower prices. These prefer to sell in large numbers. We have the exclusive right to offer the sex dolls of MyDoll in Europe. These are of very good quality for a very good price. Of course our sex dolls are completely made of silicone (TPE) and have a metal skeleton, so they can be used in all positions. You can use her orally, vaginally and anally. Sex with our sex dolls feels very realistic, with careful use they last a long time.

    For the smaller fair or customers with little space, we have sex dolls available from 100cm (€ 575). These are beautiful ladies on a scale that you can enjoy. A lingerie set is supplied with the sex doll.

    If you also like to put on the doll clothes or want to buy lingerie sets, we recommend choosing a larger doll. From 140cm it is easier to buy clothes from your sex doll in clothing stores. Of course this is even easier with a doll of 165cm. When ordering a sex doll, a random lingerie set is included.

    If you also think of the weight of the sex doll, the description of the sex dolls also describes the weight.

    If you would like to have several girlfriends, you can think of buying a 2nd head. This one is easy to change and you have a new girl in no time. You can change the head between 140cm, 145cm, 158cm and 165cm sex doll, they use the same size. Loose heads and wigs can be found among Accessories in our site.

    Here we would like to explain more about the differences between the sex dolls. The difference in body type, skin color and more.

    You can best use all our toys and sex dolls with a water-based lubricant. This way you can easily rinse them after use.

    Our store

    Most of our products can also be picked up from our storage in Drachten (The Netherlands). We work by appointment only to ensure the discretion of our customers. You will receive an extensive explanation with your purchase, we take the time for you, 7 days a week from 9:00 am to 10:00 pm. Also on Sundays and public holidays.

    If you have any questions or want make an appointment, you can reach us by phonemail and Whatsapp.

    Follow us on facebook to keep up with our latest news, discounts and promotions.

    Questions?

    If you are looking for a sex doll other than the one we supply from stock, please contact us. In addition to the dolls from stock, we can also supply others.

    For questions or if you want advice, please contact us.

    Opening hours

    7 days a week from 9:00 am to 10:00 pm.

    *By appointment

    Our mission

    Because we buy directly from the manufacturer, we can offer good service and a competitive price. Our mission is to make quality sex toys affordable for everyone.

    Business details

    Chamber of Commerce No.: 73439754
    VAT: NL107216462B01
    Bank: NL21KNAB0258229241